We want you to be fully satisfied with ReturnPulse. If you are not satisfied with your subscription for any reason, you are eligible for a full refund within 14 days of your initial purchase. This applies only to your first subscription charge.
To request a refund within the 14-day window, please contact our support team at axenesosmanli0@gmail.com with your account email and order reference number (provided by Lemon Squeezy). We aim to process all refund requests within 3-5 business days.
You can cancel your subscription at any time through your ReturnPulse dashboard or via your Lemon Squeezy receipt link. When you cancel your subscription, you will retain access to the platform until the end of your current billing cycle. After that, you will not be charged again.
We do not offer refunds for automatic renewals once the charge has been processed. It is your responsibility to cancel your subscription before the renewal date if you no longer wish to use the service.
Refunds will not be granted in cases of policy violation, such as using the platform to process illegal content, attempting to exploit the system, or sharing accounts between unauthorized users contrary to our Terms of Service.