← Back to Home

Terms of Service

Last Updated: September 6, 2026

1. Agreement to Terms

By accessing or using ReturnPulse AI ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, then you may not access the Service. The Service is operated by ReturnPulse Systems Inc.

2. Use License

Permission is granted to temporarily access the materials (information or software) on ReturnPulse's website for personal or commercial transient viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials;
  • Attempt to decompile or reverse engineer any software contained on ReturnPulse's website;
  • Remove any copyright or other proprietary notations from the materials;
  • Transfer the materials to another person or "mirror" the materials on any other server;
  • Use the service to process illicit, illegal, or prohibited materials.

3. Subscription and Billing

The Service is billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on a regular basis, typically monthly. Your payment will be processed securely through our Merchant of Record, Lemon Squeezy. By submitting payment information, you automatically authorize Lemon Squeezy to charge all Subscription fees incurred through your account to any such payment instruments.

4. Accuracy of AI Analysis

Our Service utilizes advanced artificial intelligence (LLMs) to analyze e-commerce review data and generate supplier chargeback documents. While we strive for high accuracy, AI-generated insights and legal memos should be reviewed by a human professional. ReturnPulse does not guarantee the outcome of any supplier negotiation or Amazon account status and is not liable for actions taken based on our AI's outputs.

5. Disclaimer

The materials on ReturnPulse's website are provided on an 'as is' basis. ReturnPulse makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

6. Limitations

In no event shall ReturnPulse or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on ReturnPulse's website, even if ReturnPulse or a ReturnPulse authorized representative has been notified orally or in writing of the possibility of such damage.

7. Governing Law

These terms and conditions are governed by and construed in accordance with standard international business laws applicable to SaaS companies, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.